Communication with Ministries and State Authorities of Kazakhstan Without Obtaining a Kazakh Electronic Digital Signature

In the Republic of Kazakhstan, there is an official government online platform that allows individuals and companies to submit formal inquiries to ministries, regional departments, committees, agencies, and state-owned companies.

Through this system, it is possible to submit:

  • requests for clarification of current legislation;
  • inquiries regarding the application of legal provisions;
  • requests for official information;
  • communications concerning licensing, regulation, supervision, and compliance matters;
  • other legally significant formal inquiries.

The response issued by the relevant authority constitutes an official position of the respective government body and may be used in further business, regulatory, or legal processes.

However, there is a significant technical and legal barrier.

The Challenge: Mandatory Electronic Digital Signature (EDS) in Kazakhstan

To submit an official inquiry to a government authority in Kazakhstan, the applicant must possess a valid electronic digital signature (EDS) issued by a Kazakh certification authority.

For foreign companies and foreign individuals, obtaining an EDS in Kazakhstan is a complex and burdensome procedure. It typically requires:

  • obtaining a Kazakhstan SIM card;
  • registration of biometric data within state information systems;
  • having lawful grounds for such registration;
  • completing a video identification procedure;
  • personal participation or compliance with specific identification requirements.

In practice, this means that a foreign company cannot quickly submit an official inquiry to a ministry or state authority in Kazakhstan, even when urgent clarification is required.

Our Solution: Official Correspondence with Kazakhstan Authorities Through SION & Partners

The law firm SION & Partners provides services for conducting official correspondence with government authorities of Kazakhstan on behalf of foreign companies and foreign individuals.

We ensure:

  • preparation and submission of formal inquiries;
  • legally accurate drafting of communications;
  • interaction with ministries and regional departments;
  • receipt of official responses;
  • translation of responses into English.

As a result, you receive an official response from a government authority of Kazakhstan without the need to obtain your own Kazakh EDS.

How It Works

Step 1. Submission of Draft Inquiry

You provide us with:

  • your draft letter, request, or inquiry;
  • a brief explanation of the purpose of the inquiry;
  • a copy of a power of attorney issued on behalf of your company.

Step 2. Legal Review and Translation

We:

  • review the substance of your request;
  • adjust legal wording where necessary;
  • translate the document into Russian or Kazakh;
  • format the inquiry in accordance with the legal requirements of Kazakhstan.

Step 3. Submission Through the Official System

On your behalf, we submit the official inquiry through the state electronic platform using a valid electronic digital signature.

The inquiry may be addressed to:

  • a relevant ministry of Kazakhstan;
  • a regional department;
  • a committee or agency;
  • a state-owned company (JSC KazMunaiGaz, JSC KazAtomProm, JSC Samruk-Kazyna, JSC Baiterek, etc.

Step 4. Receipt of Official Response

The competent authority issues an official electronic response within the statutory timeframe.

The response:

  • is issued in accordance with legal deadlines;
  • is signed by the head of the authority or an authorized official;
  • contains a valid electronic digital signature;
  • includes a QR code for authenticity verification.

Step 5. Translation and Delivery to the Client

We:

  • receive the official electronic response;
  • translate it into English;
  • provide you with both the original electronic document and the certified translation.

You therefore obtain an official government response from Kazakhstan bearing a verifiable digital signature.

When This Service Is Particularly Important

This service is especially relevant when you require:

  • official clarification of Kazakhstan legislation;
  • confirmation of the legal position of a government authority;
  • regulatory confirmation prior to entering into a transaction;
  • clarification of licensing or compliance requirements;
  • formal communication with state-owned enterprises;
  • documented legal position for foreign courts, regulators, or investors.

Advantages of Acting Through a Law Firm

Engaging SION & Partners allows you to:

  • avoid the complex process of obtaining a Kazakh EDS;
  • avoid biometric registration procedures;
  • avoid acquiring a Kazakhstan SIM card;
  • ensure legally accurate drafting of your inquiry;
  • reduce the risk of receiving a formalistic or incomplete response;
  • streamline interaction with Kazakhstan government authorities.

This significantly simplifies interaction with government authorities of Kazakhstan for foreign companies and investors.

Why It Matters

An official response from a government authority of Kazakhstan may be crucial for:

  • structuring transactions;
  • assessing regulatory risks;
  • making investment decisions;
  • dispute resolution;
  • confirming legal positions before third parties.

Obtaining such a response through a professional law firm minimizes procedural and technical risks.

Key Services

  • Official inquiries in Kazakhstan through legal representation
  • Inquiry to a Kazakhstan ministry without obtaining an EDS
  • Communication with Kazakhstan government authorities
  • Clarification of Kazakhstan legislation
  • Obtaining official legal positions from Kazakhstan authorities

Conclusion

If you need to submit an official inquiry to a government authority of Kazakhstan but obtaining an electronic digital signature is impractical or impossible, SION & Partners provides a professional and lawful solution.

We manage the entire process — from drafting and submission to receipt and translation of the official response — ensuring efficiency, compliance, and legal accuracy.

Legal Disclaimer

The information provided on this page is for informational purposes only and does not constitute a public offer or legal advice.

The service of organizing official correspondence with government authorities of Kazakhstan is provided on the basis of a power of attorney and in accordance with the legislation of the Republic of Kazakhstan.

Statutory deadlines, the substance of responses, and the legal position expressed by a government authority depend solely on the competent authority and cannot be guaranteed by the law firm.

For individualized legal assistance, a separate engagement agreement and full documentation are required.